I worked as a library assistant in a public library in a deprived area. The local Job Centre had just cut its support (this was c. 2010) and a lady came in desperately wanting help with her CV and job application.
As the deadline was the next day, I stayed after my shift to get the revisions done with her. We discussed why she wanted this job, and how it would help her. We practiced some interview questions.
2 weeks later she was back with a giant Toblerone for my team – she aced the interview and got the job!
Alice, Public Sector
Thank you Alice for our first story!
Heartfelt Library Moments 